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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Evan Hawk

March 23, 2026

5  out of  5
rating by Evan Hawk
"Great service!!"
We responded:
"Evan, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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ben cain

March 17, 2026

5  out of  5
rating by ben cain
"Tracy is a wonderful agent to work with. She has helped our family so much. Thank you Tracy Jan"
We responded:
"We appreciate your review, ben. We are so happy that you had such a wonderful experience with State Farm Agent Scott Sutton’s Team here in Erlanger ! "
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Chrissy

March 13, 2026

5  out of  5
rating by Chrissy
"Thank you Tracy and Statefarm for making my life much easier. Tracy was awesome & very professional , im now at ease because of her!"
We responded:
"Thank you for the 5-star review, Chrissy! Here on State Farm Agent Scott Sutton’s Team, we are proud to serve our community and appreciate your recognition. "
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Morgan Crick

March 9, 2026

5  out of  5
rating by Morgan Crick
"Tracie is great! Super friendly, kind, and caring. Glad to do business with them."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Scott Sutton’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Dawn Bartley

March 6, 2026

5  out of  5
rating by Dawn Bartley
"Very awesome people. Tracey helped alot. And Scott is awesome too!! State farm has great rates and would recommend them to anyone!!!! Thank yall so much for your help"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Scott Sutton’s Team here in Erlanger . "
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Melissa Andrecht

March 5, 2026

5  out of  5
rating by Melissa Andrecht
"Tracy was amazing and super easy to work with !!"
We responded:
"Thanks so much for the fantastic rating, Melissa! We are so glad you had a positive experience with us here on State Farm Agent Scott Sutton’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Warren Keller

March 2, 2026

5  out of  5
rating by Warren Keller
"Taylor's always been great. I've had my car insurance with them for quite some time. They make it easy. Thank you ma'am!"
We responded:
"Thank your for the great review. Taylor is a great part of the team and I'm glad she could help you with your insurance. "
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Christine Kidd

March 2, 2026

5  out of  5
rating by Christine Kidd
"Scott was very polite and knowledgeable about my policy."
We responded:
"We are grateful for your 5-star review, Christine! Thanks for taking a moment to share your positive rating of State Farm Agent Scott Sutton’s Team here in Erlanger . "
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Abigail head

February 25, 2026

5  out of  5
rating by Abigail head
"Super fast and easy"
We responded:
"Thank you for taking the time to leave such a great review, Abigail. We strive for excellence in all things insurance and are grateful for your positive feedback!"
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Christina Wertman

February 18, 2026

5  out of  5
rating by Christina Wertman
"Always very pleasant to deal with"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Scott Sutton’s Team. "
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Jessica Cameron

February 15, 2026

5  out of  5
rating by Jessica Cameron
"Very patient and helpful staff"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Scott Sutton’s Team. "
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Hayden Lowery

February 10, 2026

5  out of  5
rating by Hayden Lowery
"Tylor was my agent and she did an amazing job at assisting and helping me find my way on what I should do to insure my vehicle. She was able to help do Multiple quotes in such a short amount of time which made everything all the much easier!!"
We responded:
"We appreciate your review, Hayden. We are so happy that you had such a wonderful experience with State Farm Agent Scott Sutton’s Team here in Erlanger ! "
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Stan Mast

February 6, 2026

5  out of  5
rating by Stan Mast
"Scott and his staff are friendly and helpful"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Bethany Mayer

November 11, 2025

5  out of  5
rating by Bethany Mayer
"Saved me $200 and they were so nice and helpful"
We responded:
"Hello Bethany, Thank you so much for your 5-star review! We are glad we were able to save you money on your insurance with State Farm. "
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Matt Schrand

September 30, 2025

5  out of  5
rating by Matt Schrand
"Great service!"
We responded:
"Matt, Thank you for the 5-Stars. I'm so glad we could help you with your home and auto insurance needs. "
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Ahamadou Samassa

September 29, 2025

5  out of  5
rating by Ahamadou Samassa
"Easy to work with and great customer service had the chance of setting up my policy with Scott personally. Great guy you wouldn’t even know he was the lead man by his humbleness and welcoming energy over the phone, great experience would recommend for sure!"
We responded:
"Thank you for the amazing review! It was such a pleasure talking with and I look forward to being your agent. "
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Kimberly Evans

September 24, 2025

5  out of  5
rating by Kimberly Evans
"Tracy was incredibly helpful getting the policy I need and lowering my monthly payments."
We responded:
"Thank you so much for the 5-star review! I'm glad we are able to find you a great rate on your car insurance. "
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Megan Lail

September 16, 2025

5  out of  5
rating by Megan Lail
"I’m happy that I searched around and landed on StateFarm for insurance. I’ve had higher rates in the past and struggled to find anything for less than what I’ve paid but Tracy was very helpful and provided me with everything I would need for my car insurance. Very pleased and grateful!!"
We responded:
"Thank you for the review, Megan! We appreciate your business and I'm glad Tracy could help you with your car insurance. "
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Linda Allen

August 11, 2025

5  out of  5
rating by Linda Allen
"Excellent people, very helpful, fair price"
We responded:
"Thank you for your wonderful feedback! We’re glad our team could assist you with your home insurance and auto insurance needs. Providing fair pricing and helpful service for homeowner’s insurance and car insurance is very important to us. If you ever have questions about your coverage or need any further assistance, please don’t hesitate to reach out. We appreciate your trust and look forward to supporting you in the future!"
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Selena Parker

August 6, 2025

5  out of  5
rating by Selena Parker
"Very nice helpful and friendly. I'm so glad I checked around. If you haven't switched insurance companies in a while,I suggest you give them a call they came in lower when progressive wouldn't. In this day and time saving every little bit helps so much.And a Very easy and smooth experience in switching over. Very professional. I really thank you so much Tracy 🙏🏼"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that switching your home insurance and auto insurance to our office was smooth and saved you money compared to your previous provider. Helping you find affordable car insurance and homeowner’s insurance while providing friendly, professional service is our goal. We appreciate your trust and kind words, Tracy will be happy to hear this! Please don’t hesitate to reach out if you need any assistance in the future."
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Lita Bell

August 4, 2025

5  out of  5
rating by Lita Bell
"On the spot help!! Super nice and professional. Thorough in detail and always responds immediately upon request. Thanks for representing what customer service should be 😊"
We responded:
"Thank you for your fantastic review! We’re proud to provide on-the-spot help and professional service for all your home insurance and auto insurance needs. Being thorough and responsive is how we strive to support our community, whether it’s for car insurance or homeowner’s insurance questions. Your kind words motivate us to continue delivering excellent customer care. Please feel free to reach out anytime—we’re always here to assist you!"
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christi bauchat

July 30, 2025

5  out of  5
rating by christi bauchat
"Tracy is so friendly and helpful and always willing to answer my dumb questions! I have all the policies here, motorcycle, home, auto, and now camper. Top notch service and great pricing!!"
We responded:
"Thank you for your kind words! We’re so happy to hear that Tracy has been friendly and helpful with all your questions, no matter how big or small. It’s great to know you trust us with your motorcycle, home, auto, and camper policies. Providing top-notch service and competitive pricing for all your insurance needs is our priority. We appreciate your support and look forward to continuing to assist you with your homeowner’s insurance and auto insurance!"
Profile photo of Holly “HollyPocket” Ramsey

Holly “HollyPocket” Ramsey

July 24, 2025

5  out of  5
rating by Holly “HollyPocket” Ramsey
"Update 2025: I recently purchased my first home. Ms. Tracy M. at Mr. Sutton's State Farm office assisted me this time around, and has been an invaluable help in taking extra time helping me get even more discounts, as I have been a long-term State Farm customer. As of my last review, I can't really speak more highly of Scott and his team. I have been with him for a long time, and I even tried another Insurance company briefly, only to be disappointed and come right back. I love that I can call and always get help while feeling like I'm talking to someone who actually cares about not just my insurance coverage but my personal and financial well-being as well. I've never felt they charge too much for their services. If you're needing any kind of insurance, I definitely would give them a call and see what they can do for you. 2022 review: Visited today to do a review of my insurance options with Scott and he took the extra time to make sure I understood all my options and what each covered and did not. I currently carry auto and renter's insurance with State Farm and find them to be a great company with great customer service. People like Scott who are willing to break it down for you and make it less stressful really help when making important decisions regarding insurances. If you are in this area, I recommend letting him help you with any of your insurance needs and questions."
We responded:
"Holly - Thank you for a great review! State Farm offers Auto, Homeowner's, Renter's, Condo and many other insurance options. I had a great time talking about your needs and how our products could help you. Come by anytime! ~ Scott"
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Debbie Lin

July 15, 2025

5  out of  5
rating by Debbie Lin
"Worked with Ashlee to get auto and home insurance switched over to statefarm. The process was efficient and getting quote was quick. Ashlee was fantastic to work with — professional, knowledgeable, and made everything easy to understand. Highly recommended her!"
We responded:
"Thank you for sharing your positive experience! We’re delighted Ashlee could assist you in switching your auto and home insurance to State Farm smoothly and efficiently. Providing quick quotes and clear, professional guidance for your car insurance and home insurance needs is what we strive for. We’ll be sure to pass along your kind words to Ashlee. Your recommendation means a lot to us, and we’re here whenever you need assistance in the future!"
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Joe Maher

July 8, 2025

5  out of  5
rating by Joe Maher
"I was looking for a new insurance carrier for my home and auto after becoming frustrated with my current insurance company. I spoke with Ashlee multiple times to make sure I was getting the coverage I would need. She was so thorough, helpful, and patient through the process. Her knowledge was exceptional and made the process as painless as possible. She is true asset to your agency."
We responded:
"Thank you for taking the time to share your experience! We’re thrilled to hear that Ashlee provided thorough, patient, and knowledgeable assistance as you switched your home and auto coverage. Ensuring you have the right protection and making the process smooth is our priority. Ashlee truly is a valued member of our team, and we’re glad she could make a difference for you. Please don’t hesitate to reach out if you need any further help with your homeowner’s insurance or auto insurance."